Terms and Conditions - Gardener Norbiton
Welcome to Gardener Norbiton. By accessing and using our services, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before proceeding.
1. Introduction
These terms govern the use of our gardening services provided to clients in Norbiton and surrounding areas. By engaging our services, you accept these terms in full.
1.1 Acceptance of Terms
By using Gardener Norbiton’s services, you accept and agree to be bound by the terms and provisions of this agreement.
2. Services Provided
We offer a range of gardening services including lawn care, landscape design, plant maintenance, and garden repairs.
- Lawn Mowing and Maintenance
- Pruning and Trimming
- Planting and Landscaping
- Garden Clean-up and Waste Removal
- Installation of Irrigation Systems
3. Booking and Scheduling
Appointments can be scheduled via phone or our online booking system. We aim to accommodate all scheduling requests, subject to availability.
3.1 Cancellation Policy
If you need to cancel or reschedule an appointment, please notify us at least 24 hours in advance to avoid any cancellation fees.
4. Payment Terms
All services are billed based on the scope of work and time required. Payment is due upon completion of the service unless otherwise agreed.
- Accepted payment methods include cash, credit/debit cards, and bank transfers.
- Invoices will be provided for all services rendered.
- Late payments may incur additional fees.
5. Service Guarantee
We strive to provide high-quality gardening services. If you are not satisfied with our work, please contact us within 48 hours for resolution.
5.1 Limitations
While we guarantee our workmanship, we are not responsible for damages caused by natural events, client negligence, or third-party actions.
6. Client Responsibilities
To ensure the best results, clients are expected to:
- Provide access to the garden area during scheduled service times.
- Inform us of any specific preferences or instructions.
- Ensure there are no hazardous materials or obstacles that may impede service delivery.
7. Privacy Policy
We are committed to protecting your privacy. Personal information collected during service bookings is used solely for service provision and will not be shared with third parties without your consent.
7.1 Data Security
We implement appropriate security measures to safeguard your personal information against unauthorized access, alteration, or disclosure.
8. Liability
Gardener Norbiton is not liable for any indirect, incidental, or consequential damages arising from the use of our services.
8.1 Insurance
We maintain appropriate insurance coverage to protect both our clients and our business during service operations.
9. Intellectual Property
All content, including text, images, and designs provided by Gardener Norbiton are the property of the company and may not be used without explicit permission.
9.1 Usage Rights
Clients are granted a limited, non-exclusive license to use any provided materials for personal use only.
10. Termination
Either party may terminate the service agreement with written notice. Upon termination, any outstanding payments for services rendered up to the termination date are due immediately.
10.1 Grounds for Termination
Violation of these terms, non-payment, or any fraudulent activities may result in immediate termination of services.
11. Governing Law
These terms and conditions are governed by and construed in accordance with the laws of the jurisdiction in which Gardener Norbiton operates.
11.1 Dispute Resolution
Any disputes arising from these terms will be resolved through negotiation. If unresolved, disputes may be escalated to arbitration as per local laws.
12. Amendments
Gardener Norbiton reserves the right to modify these terms at any time. Clients will be notified of significant changes, and continued use of services signifies acceptance of the updated terms.
12.1 Notification Process
Changes to terms will be communicated via email or through our official communication channels. It is the client's responsibility to stay informed of any updates.
13. Severability
If any provision of these terms is found to be invalid or unenforceable, the remaining provisions will continue to be valid and enforceable.
13.1 Independent Provisions
Each clause of these terms operates independently, ensuring the overall integrity of the agreement even if one part is invalidated.
14. Entire Agreement
These terms constitute the entire agreement between the client and Gardener Norbiton, superseding any prior discussions or agreements.
14.1 No Waiver
Failure to enforce any provision of these terms does not constitute a waiver of that provision or any other rights.
15. Force Majeure
Gardener Norbiton is not liable for any delays or failures in service due to circumstances beyond our control, including natural disasters, wars, or other unforeseen events.
15.1 Notification of Force Majeure
In the event of a force majeure situation, we will notify clients as soon as possible regarding the impact on service delivery.
16. Assignment
Clients may not assign or transfer their rights or obligations under these terms to any third party without prior written consent from Gardener Norbiton.
16.1 Permitted Assignments
Assignments may be permitted in cases of corporate restructuring or sale of business assets, provided clients are appropriately informed.
17. Feedback and Suggestions
We welcome and encourage feedback to improve our services. However, any feedback provided becomes the property of Gardener Norbiton and may be used without obligation to the client.
17.1 Use of Feedback
Feedback may be utilized for service enhancements, marketing, or other business purposes as deemed appropriate.
18. Compliance with Laws
Clients agree to comply with all applicable local, state, and federal laws while using our services.
18.1 Regulatory Adherence
We ensure that our services meet all regulatory standards and expect clients to adhere to any legal requirements related to their property.
19. Independent Contractors
Gardener Norbiton operates as an independent contractor and is not an employee, partner, or agent of the client.
19.1 No Authority to Bind
Our designation as an independent contractor means we have no authority to enter into contracts or agreements on behalf of the client.
20. Indemnification
Clients agree to indemnify and hold harmless Gardener Norbiton from any claims, damages, or expenses arising from the misuse of our services or violation of these terms.
20.1 Scope of Indemnity
This indemnity covers all legal fees, costs, and liabilities incurred in defending against any claims related to our services.
Conclusion
By engaging Gardener Norbiton’s services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions. We are committed to providing exceptional gardening services while maintaining clear and transparent agreements with our clients.